If you are looking for the best auto insurance companies for Indiana, you’ve come to the right spot. There are, of course, some qualifiers. One is how you define a car insurance company as the best. Another is which car insurance companies have the highest reported customer satisfaction. We’ll use several sources to arrive at the best auto insurance companies for Indiana.
Indiana Department of Insurance — One way to find the best auto insurance companies for Indiana is to check for the lowest percentage and number of complaints through the state’s department of insurance. The file to review is the 2009 Auto Complaint Index. Looking over the list, it’s easy to see that, for 2009 exposure, there are a number of auto insurance companies in the state with low numbers of complaints per premium written, and low complaint index. Here are some that stand out:
- State Farm Mutual Automobile Insurance Company — $630 million in premiums written, 82 complaints, 0.41 complaint index
- Nationwide Mutual — $30 million in written premiums, 4 complaints, 0.42 complaint index
- United Farm Family Mutual Insurance Company — $238 million in written premiums, 48 complaints, 0.64 complaint index
- Erie Insurance — $64 million in written premiums, 13 complaints, 0.65 complaint index
- Amica Mutual — $4 million in written premiums, 1 complaint, 0.86 complaint index
- American Family Mutual Insurance — $140 million in written premiums, 43 complaints, 0.98 complaint index
- Allstate Property and Casualty Insurance – $111 million in premiums written, 37 complaints, 1.06 complaint index
J.D. Power and Associates – Of course, checking for the best auto insurance companies for Indiana also means finding out which ones writing insurance in the state had the highest overall customer satisfaction. The annual J.D. Power and Associates 2010 U.S. National Auto Insurance Study provides a good look at the best-rated car insurers across five factors: interaction, policy offerings, billing and payment, price, and claims. Checking their list, the best auto insurance companies for Indiana (doing business in the state, although they may be headquartered elsewhere) are Amica Mutual, Erie Insurance, State Farm, Auto-Owners Insurance, Shelter and Geico. Amica Mutual is the JDPA award winner with a five-circle JDPA rating, while the others each have a four-circle JDPA overall rating. Auto insurance companies doing business in the state that have a three-circle JDPA overall rating include Allstate, American Family, Farmers, and Liberty Mutual.
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