Looking for the top 3 car insurance companies for California? You’ve come to the right spot. There are, of course, some qualifiers. One is how you define a car insurance company as top. Another is which car insurance companies have the highest reported customer satisfaction. We’ll use several sources to arrive at the top 3 car insurance companies for California.
California State Department of Insurance – One way to find the top 3 car insurance companies for California is to check for the lowest percentage and number of complaints through the state’s department of insurance. It’s easy to see that, for 2009 exposure, the number one auto insurance company in the state was Wawanesa General Insurance Company with 0.0 percent complaints (0 complaints in 2009). But the company only had an exposure count of 358,524. In terms of greater customer exposure, the California State Automobile Association Inter-Insurance Bureau, headquartered in Walnut Creek, at 1.68 million, had 0.5 percent complaints (9 complaints in 2009). The company was number nine on the list of lowest percentage and number of complaints. Number 11 on the list, Illinois-based State Farm Mutual Automobile Insurance Company, with 3.24 million exposure, had 0.6 percent complaints (21 complaints) in 2009.
J.D. Power and Associates – You also want to know which top 3 car insurance companies for California had the highest overall customer satisfaction. The annual J.D. Power and Associates 2010 U.S. National Auto Insurance Study provides a good look at the best-rated car insurers across five factors: interaction, policy offerings, billing and payment, price, and claims. Checking their list, the top 3 car insurance companies for California (doing business in the state, although they may be headquartered elsewhere) are Amica Mutual, State Farm, and Geico. Amica Mutual is the JDPA award winner, and State Farm and Geico each have a four-circle JDPA rating.
A.M. Best Company – Check out an auto insurance company’s financial strength through the A.M. Best Company ratings. Using financial strength as a barometer, the following companies rate high as top 3 car insurance companies for California:
- State Farm – A++ (Superior) rating
- Geico – A++ (Superior) rating
- Amica Mutual – A++ (Superior) rating
Wawanesa and Automobile Club of Southern California each have an Excellent rating, at A and A-, respectively.
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